Clear, concise, factual, and timely client documentation is foundational to the provision of quality human services. This workshop offers a framework for writing client documentation as a standard of

Clear, concise, factual, and timely client documentation is foundational to the provision of quality human services. This workshop offers a framework for writing client documentation as a standard of practice required by most regulatory colleges in the Province of Ontario.  

Participants will learn about the importance of: collecting and maintaining accurate client documentation to support client privacy, client progress and outcomes while balancing legal and professional risk. These standards are discussed in depth and are linked to common scenarios.

Participants will:

• Understand the purpose of a client record
• Understand and Operationalize Five Standards of Client Record Keeping
• Operationalize the use of Inclusive Language in the Client Record

Target Audience 

This workshop is offered in 3.5 -hour workshop module.   It is designed for individuals working in a variety of Human Services and who are interested in improving their client documentation skills, and that ensure client documentation meets regulatory standards. This workshop is a mixture of presentation and experiential learning.

Participants can include front-line community workers, clinicians, team leaders, managers, consultants, and people who are required to document and/or supervise client interactions as part of their role.