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Program: Settlement Services  
Organization: Catholic Crosscultural Services (CCS) - Brampton Office
Phone Numbers: 905-457-7740
Fax: 905-457-7769
Website: www.cathcrosscultural.org/settlement-services/
Address:
164 Queen St E, Suite 306
Brampton, ON
L6V 1B4
Intersection: Queen St and Kennedy Rd
Location: Brampton (Downtown)
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours:
  Administration
Mon9am-5pm
Tue9am-8pm
Wed9am-8pm
Thu9am-5pm
Fri9am-5pm

Executives: Agnes Thomas - Executive Director
416-757-7010 ext 2304 * athomas@ccscan.ca/edo@ccscan.ca
Public Contacts: Anita Shiwnath - Settlement Services Manager
905-457-7740 ext 226 * ashiwnath@ccscan.ca
Service Description: Assist newcomers of all ages to adjust and integrate into Canadian society and connect with helpful community-facing resources

Services include:

  • Individual assessment of the newcomer’s settlement needs and development of a detailed settlement plan
  • Information sessions to help newcomers develop an understanding of life in Canada, Canadian culture and traditions, and their rights
  • Accessible community services in the areas of health, housing, education, childcare, employment, finance, immigration, language learning and legal supports
  • Help with understanding and completing government forms and applications
  • Connections to volunteer opportunities
  • Assistance in preparing for the Canadian citizenship test
  • Support with issues in relation to ongoing settlement and integration needs of newcomers and their families


Crisis Intervention service in Peel Region locations offers counselling to individual newcomers, couples and families facing settlement challenges. Through individual sessions and educational workshops, newcomers will receive the support and tools needed to manage the challenges of everyday life, including how to handle stress, anxiety, depression, substance use, family conflict, trauma and other life transitions, such as parenting

Fees: None
Application: Contact intake
Eligibility / Target Population: Permanent residents, convention refugee, live-in-caregiver, approved in principle
Languages: English * Arabic * Darai * Gujarati * Hindi * Pashto * Persian * Portuguese * Punjabi * Sinhalese * Spanish * Tamil * Urdu * Uzbek
Area Served:
Peel Region  
See Also: Immigrant, Newcomer, and Refugee Services
Information and Referral Services
Mental Health Crisis Intervention - Walk-In

This information was last completely updated on September 11, 2024

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