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Organization: Catholic Crosscultural Services (CCS) - Brampton Office  
Phone Numbers: 905-457-7740
Fax: 905-457-7769
Website: www.cathcrosscultural.org/
Address:
164 Queen St E, Suite 306
Brampton, ON
L6V 1B4
Intersection: Queen St and Kennedy Rd
Location: Brampton (Downtown)
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours:
  Administration
Mon9am-5pm
Tue9am-8pm
Wed9am-8pm
Thu9am-5pm
Fri9am-5pm

Executives: Agnes Thomas - Executive Director
416-757-7010 ext 2308 * edo@ccscan.ca
Public Contacts: Zeena Al Hamdan - Peel Regional Manager
905-273-4140 ext 6226 * zalhamdan@ccscan.ca
Anita Shiwnath - Settlement Services Manager
905-457-7740 ext 8226 * ashiwnath@ccscan.ca
Service Description: Provides information and orientation services to immigrants and refugees * connects clients to basic services in the community including all levels of government * offers counselling and support to families through case management, support groups, crisis intervention, etc

Services include:

  • individual assessment of the newcomer’s settlement needs and development of a detailed settlement plan
  • workshops to help newcomers develop an understanding of life in Canada
  • making connections with available community services in the areas of health, housing, education, childcare, employment, finance, immigration, post-secondary education, language learning and legal supports
  • help with understanding and completing government forms and applications
  • connection with community and volunteer opportunities
  • ongoing support to meet settlement and integration needs of newcomers and their families


Programs:

Settlement Services available include: Individual assessment of the newcomer’s settlement needs and development of a detailed settlement plan; workshops and making connections with available community services in the areas of health, housing, education, childcare, employment, finance, immigration, post-secondary education, language learning and legal supports, help with understanding and completing government forms and applications; connection with community and volunteer opportunities; seasonal income tax clinic; monthly Service Canada clinic to assist newcomers and families with OAS, GIS, CPP, CPP disability and survival benefits; weekly English conversation Circle

Labour Market Access Program: providing newcomers orientation to the Canadian job market, job search preparation, and information sessions and strategies on finding employment; workshops on job search, labour market information and Canadian workplace culture; resume, cover letter and interview preparation; career related information sessions and opportunities for networking with employers

Women Support Services: confidential counselling services to assist newcomer women and their children who have, or are, experiencing domestic assault through individual and group services: short-term, goal focused counselling including the development of transition and safety strategies and information on your rights and options; crisis and support counselling to assist individuals seeking immediate assistance; linking women to appropriate services in the community that address legal, housing, financial and long term counselling needs

Mental Health Program: offers cultural and language specific counselling to newcomer individuals, couples and families. Through individual counselling and educational workshops, newcomers will receive the support and tools needed to manage the challenges of stress, anxiety, depression, substance use, parenting, family conflict, trauma and other life transitions. Services currently available in Hindi, Arabic, English

LINC (Language Instruction for Newcomers to Canada)provides free English language classes from beginner to advanced language level for permanent residents, convention refugees and live-in caregivers

Family Literacy Program provides language and age appropriate family reading resources through a lending library activities to encourage and reinforce family language learning

Fees: None
Application: Contact Intake
Eligibility / Target Population: Immigrants and residents of Peel
Languages: English * Arabic * Dari * Hindi * Khasi * Portuguese * Punjabi * Sinhalese * Spanish * Tamil * Urdu
Area Served:
Peel Region  
See Also: Community Resource Centres
Immigrant, Newcomer, and Refugee Services

This information was last completely updated on September 5, 2025

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