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Service Description:
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Provides information and orientation services to immigrants and refugees * connects clients to basic services in the community including all levels of government * offers counselling and support to families through case management, support groups, crisis intervention, etc
Services include:
- individual assessment of the newcomer’s settlement needs and development of a detailed settlement plan
- workshops to help newcomers develop an understanding of life in Canada
- making connections with available community services in the areas of health, housing, education, childcare, employment, finance, immigration, post-secondary education, language learning and legal supports
- help with understanding and completing government forms and applications
- connection with community and volunteer opportunities
- ongoing support to meet settlement and integration needs of newcomers and their families
Programs:
Settlement Services available include: Individual assessment of the newcomer’s settlement needs and development of a detailed settlement plan; workshops and making connections with available community services in the areas of health, housing, education, childcare, employment, finance, immigration, post-secondary education, language learning and legal supports, help with understanding and completing government forms and applications;
connection with community and volunteer opportunities; seasonal income tax clinic; monthly Service Canada clinic to assist newcomers and families with OAS, GIS, CPP, CPP disability and survival benefits; weekly English conversation Circle
Labour Market Access Program: providing newcomers orientation to the Canadian job market, job search preparation, and information sessions and strategies on finding employment; workshops on job search, labour market information and Canadian workplace culture; resume, cover letter and interview
preparation; career related information sessions and opportunities for networking with employers
Women Support Services: confidential counselling services to assist newcomer women and their children who have, or are, experiencing domestic assault through individual and group services: short-term, goal focused counselling including the development of transition and safety strategies and
information on your rights and options; crisis and support counselling to assist individuals seeking immediate assistance; linking women to appropriate services in the community that address legal, housing, financial and long term counselling needs
Mental Health Program: offers cultural and language specific counselling to
newcomer individuals, couples and families. Through individual counselling and educational workshops, newcomers will receive the support and tools needed to manage the challenges of stress, anxiety, depression, substance use, parenting, family conflict, trauma and other life transitions. Services currently available in Hindi, Arabic, English
LINC (Language Instruction for Newcomers to Canada)provides free English language classes from beginner to advanced language level for permanent residents, convention refugees and live-in caregivers
Family Literacy Program provides language and age appropriate family reading resources through a lending library activities to encourage and reinforce family language learning
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